Terms of Service

Version 2 · Effective Aug 24, 2026 · Last updated Aug 24, 2026
Terms of Service
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Acceptance and scope - These Terms of Service (the “Terms”) form a binding agreement between Genuisys LLC dba Zap Receipt (“Zap Receipt,” “we,” “us,” or “our”), and the person or entity accessing or using our website, applications, and related expense-processing services (collectively, the “Service”). By creating an account, clicking an acceptance button, uploading or submitting information, connecting an email inbox or third-party account, purchasing a subscription, or otherwise accessing or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for an organization, you represent and warrant that you are authorized to accept these Terms for that organization. In that case, “you” and “your” refer to that organization and its authorized users. If you do not agree to these Terms, do not access or use the Service.
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Eligibility and accounts - You must be at least 18 years old and capable of entering into a binding agreement to use the Service. You may use the Service only in compliance with applicable law. You must provide accurate, current, and complete registration information, maintain the accuracy of that information, and safeguard your credentials. You are responsible for all activity occurring through your account and for the actions of people you authorize to use it. Notify us promptly through the Contact Us page if you suspect unauthorized access or use. Unless Zap Receipt expressly agrees otherwise in writing, each account is for the registered user or organization and its authorized users only. You may not sell, rent, share, transfer, or sublicense access to your account.
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The Service - Zap Receipt enables users to submit, scan, extract, organize, store, track, categorize, export, and report information associated with receipts, invoices, expense records, mileage records, and related documents or data. The Service may use optical character recognition, machine learning, artificial intelligence, rules-based logic, and other automated systems to extract or suggest information, including merchants, dates, totals, taxes, categories, expense classifications, and report fields. Automated outputs may be inaccurate, incomplete, or unavailable. You are solely responsible for reviewing, validating, correcting, approving, and retaining any records and outputs before relying on them. We may modify, improve, add, remove, suspend, or discontinue all or part of the Service at any time. We will use commercially reasonable efforts to provide notice of material changes when practical, but we do not guarantee that any feature will remain available indefinitely.
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Not tax, legal, accounting, or financial advice. Zap Receipt is a software and recordkeeping tool. The Service and all outputs are provided for informational and administrative purposes only. They are not tax, legal, accounting, bookkeeping, financial, insurance, investment, or other professional advice. Zap Receipt does not prepare, file, sign, certify, or submit tax returns or other government filings on your behalf unless we expressly state otherwise in a separate written agreement. Nothing in the Service guarantees that an expense is deductible, a category is correct, a report complies with any government requirement, or a record will satisfy an audit, substantiation, record-retention, or other legal obligation. You are solely responsible for determining the treatment of your expenses, reviewing and preserving records, meeting applicable substantiation and retention requirements, and consulting qualified professionals when appropriate.
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Your content and permissions. “Customer Content” means any content, data, documents, images, receipts, invoices, email messages, attachments, expense information, mileage information, account information, and other materials that you or your authorized users submit to, import into, transmit through, or make available to the Service. You retain ownership of your Customer Content. You grant Zap Receipt a worldwide, non-exclusive, royalty-free right to host, store, reproduce, process, transmit, display, modify, format, and create technical derivatives of Customer Content solely as necessary to provide, secure, support, improve, and maintain the Service; comply with law; and enforce these Terms. This license ends when Customer Content is deleted from our active systems, except to the extent retention is required or permitted by law, necessary for backups or disaster recovery, or otherwise described in our Privacy Policy. You represent and warrant that:
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You own or have all rights, permissions, and legal authority needed to submit Customer Content and grant the rights in these Terms.
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Your Customer Content and your use of the Service will not infringe, misappropriate, violate, or breach any person’s rights or any applicable law.
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You will not submit information you are not authorized to access, process, or disclose.
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You will obtain all required notices, consents, and authorizations before submitting information about another person, employee, customer, vendor, tenant, contractor, or other third party.
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Email inboxes and third-party integrations - If the Service permits you to connect an email inbox, accounting platform, cloud-storage provider, payment provider, or other third-party service (each, a “Third-Party Service”), you authorize Zap Receipt to access, retrieve, process, store, and use the information made available through that connection solely to provide the features you have enabled, subject to these Terms and our Privacy Policy. You are responsible for maintaining valid permissions for each connection. You may disconnect an integration through the Service, if available, or by contacting us at support@mail.zapreceipt.com. Disconnecting a Third-Party Service stops future access, but it does not automatically delete information already imported into Zap Receipt; you may manage that data under the Privacy Policy and Service controls. Zap Receipt does not control Third-Party Services and is not responsible for their availability, security, content, policies, or actions. Your use of a Third-Party Service is governed by that provider’s terms and privacy policies.
7.
Acceptable use - You may use the Service only for lawful internal business, personal, or administrative purposes consistent with these Terms. You may not, and may not permit any person to:
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Use the Service for unlawful, fraudulent, deceptive, abusive, or harmful purposes.
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Upload malware, malicious code, or content intended to disrupt, damage, interfere with, or gain unauthorized access to systems, accounts, or data.
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Attempt to access accounts, data, systems, or networks without authorization.
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Circumvent, disable, interfere with, or test security features, access controls, rate limits, or technical restrictions.
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Reverse engineer, decompile, disassemble, copy, modify, create derivative works of, or attempt to discover the source code, models, algorithms, or underlying ideas of the Service, except where prohibited by applicable law.
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Use bots, scrapers, crawlers, or automated means to access the Service except through an API we expressly authorize in writing.
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Resell, rent, lease, sublicense, distribute, or provide the Service to third parties except as expressly permitted by us in writing.
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Use the Service to develop, benchmark, train, or improve a competing product or service, except as permitted by applicable law.
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Submit content that infringes intellectual-property, privacy, publicity, confidentiality, or other rights.
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Misrepresent that an output from the Service is independently verified, certified, legally binding, tax-compliant, or created by a human when it was not.
8.
Plans, fees, trials, and taxes - Certain features may require payment. Current plan descriptions, limits, prices, billing intervals, and included usage are displayed on the Service or on our pricing page and are incorporated into these Terms. You authorize us and our payment processors to charge the payment method you provide for all fees, taxes, and other charges due for your selected plan. Unless stated otherwise, fees are quoted and payable in U.S. dollars, are non-refundable, and are due in advance for the applicable billing period. If your plan renews automatically, you authorize recurring charges at the then-current rate until you cancel. You may cancel through your account settings or as otherwise specified in the Service. Cancellation takes effect at the end of the current paid billing period unless we state otherwise. You will retain access to paid features until then, and we do not provide prorated refunds for unused portions of a billing period except where required by law or expressly stated in a written refund policy. If you delete your account during a billing period, you are not entitled to any refunds for unused days since our billing policy allows cancellations to run through the end of the billing period. We may change prices or plan features upon advance notice. The change will apply at the next renewal date after the notice period unless applicable law requires otherwise. You are responsible for all applicable sales, use, value-added, withholding, and similar taxes, excluding taxes based on Zap Receipt’s net income.
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Free plans and usage limits - Free plans, trial plans, promotional credits, beta features, and usage allowances may have limits, expiration dates, feature restrictions, or other conditions displayed when offered. We may modify, suspend, or end them at any time as permitted by law. If you exceed a plan’s limits, we may restrict processing, require an upgrade, charge overage fees if disclosed in advance, or defer processing until the next billing period. We may reject unsupported, corrupted, duplicate, excessively large, unsafe, or prohibited files.
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Intellectual property - Zap Receipt and its licensors own all rights, title, and interest in the Service, including its software, interfaces, designs, trademarks, documentation, processing workflows, and aggregated or de-identified analytics, excluding Customer Content. Subject to your compliance with these Terms and payment of applicable fees, Zap Receipt grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during the applicable subscription term for your permitted use. “Zap Receipt,” our logos, and other marks are our trademarks or those of our licensors. You may not use them without prior written permission.
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Feedback - If you provide suggestions, ideas, comments, or feedback about the Service, you grant Zap Receipt a perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, modify, distribute, and otherwise exploit that feedback without compensation or obligation to you.
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Confidentiality - Each party may receive non-public information from the other party that is designated confidential or that reasonably should be understood to be confidential. The receiving party will use the other party’s confidential information only to perform or exercise rights under these Terms and will protect it using reasonable care. This section does not apply to information that the receiving party can demonstrate: (a) is or becomes public through no breach of these Terms; (b) was already known without a confidentiality obligation; (c) is received lawfully from a third party without a confidentiality obligation; or (d) is independently developed without use of the other party’s confidential information. A party may disclose confidential information if legally required, provided it gives notice when legally permitted and reasonably cooperates with efforts to limit disclosure.
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Privacy and data protection - Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. By using the Service, you acknowledge that you have reviewed the Privacy Policy. If you use the Service on behalf of a business and applicable law requires a data processing agreement or other privacy addendum, contact us at support@mail.zapreceipt.com. Any signed data processing agreement will control in the event of a conflict with these Terms regarding personal-data processing.
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Suspension and termination - You may stop using the Service at any time. We may suspend or terminate your account or access to all or part of the Service immediately if we reasonably believe that you have violated these Terms, created risk or legal exposure for Zap Receipt or others, failed to pay amounts due, or if suspension is necessary to protect the Service, users, or third parties. We may also discontinue the Service or your account for convenience upon reasonable notice where practical. Upon termination, your right to use the Service ends. Sections that by their nature should survive will survive, including sections concerning payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, disputes, and general terms. You are responsible for exporting Customer Content before termination. We may delete Customer Content after account termination in accordance with our Privacy Policy and applicable law. We are not responsible for retaining Customer Content after the applicable retention period.
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Disclaimers - THE SERVICE, INCLUDING ALL OUTPUTS, REPORTS, CATEGORIES, EXTRACTIONS, AND SUGGESTIONS, IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAP RECEIPT DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY, AVAILABILITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION. ZAP RECEIPT DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT ANY DOCUMENT WILL BE READ, EXTRACTED, STORED, OR CLASSIFIED CORRECTLY; THAT OUTPUTS WILL BE COMPLETE, CURRENT, ACCURATE, OR ACCEPTED by any tax authority, accountant, auditor, lender, insurer, court, or other third party; OR THAT THE SERVICE WILL BE FREE FROM HARMFUL COMPONENTS. Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.
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Limitation of liability - TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAP RECEIPT AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, RECORDS, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAP RECEIPT’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO ZAP RECEIPT FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100). Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
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Indemnification - You will defend, indemnify, and hold harmless Zap Receipt and its affiliates, licensors, service providers, officers, directors, employees, and agents from and against claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your Customer Content; (b) your use of the Service; (c) your violation of these Terms or applicable law; or (d) your violation of another person’s rights. We may assume exclusive control of the defense of any matter subject to indemnification, at your expense, and you will cooperate with our defense. You may not settle a claim in a way that imposes liability, admission, or obligation on Zap Receipt without our written consent.
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Disputes; governing law; venue - Informal resolution. Before filing a claim, you agree to contact us at support@mail.zapreceipt.com and attempt in good faith to resolve the dispute informally for at least 30 days. Governing law. These Terms and any dispute arising from them are governed by the laws of the State of Arizona and applicable U.S. federal law, without regard to conflict-of-laws principles. Venue. Except where prohibited by law or where a valid arbitration agreement is included below, the state and federal courts located in Maricopa County, Arizona, will have exclusive jurisdiction. You and Zap Receipt consent to personal jurisdiction and venue in those courts.
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Changes to these Terms - We may update these Terms from time to time. The updated version will be posted with a revised “Last updated” date. If a change materially affects your rights or obligations, we will provide notice as required by applicable law, such as through the Service or by email. Your continued use after the effective date of updated Terms constitutes acceptance, except where applicable law requires a different form of consent.
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General terms - These Terms, the Privacy Policy, any applicable order form, pricing terms, and any signed data processing agreement form the entire agreement between you and Zap Receipt concerning the Service. You may not assign or transfer these Terms or your account without our written consent. Zap Receipt may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law. Our failure to enforce a provision is not a waiver. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted by law. Neither party is liable for delays or failures caused by events beyond its reasonable control, excluding payment obligations. No agency, partnership, joint venture, employment, fiduciary, or franchise relationship is created by these Terms.
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Contact: Genuisys LLC dba Zap Receipt, support@mail.zapreceipt.com
Read the Privacy Policy